Terms of Sale
This is a courtesy English translation. In case of discrepancy, the French version prevails.
Last updated: July 2026
1. Purpose and seller
These terms govern the sale of the digital products offered on this site by L'Agence TED, Thomas Hervalet, sole proprietorship under French law (entreprise individuelle), SIRET 518 490 933 00026, Paris 13th arrondissement, France (the "Seller"), to anyone making a purchase (the "Customer"). Placing an order implies full and unreserved acceptance of these terms.
2. Products
The site sells "Cartridges": packs of downloadable digital files (skills to load into the Claude assistant, prompts, guides, tutorials, templates), sold individually, as a bundle, or with a bonus pack. Using the skills requires a paid Claude subscription (a product of Anthropic, sold separately and not included). La Cartouche is an independent product, not affiliated with Anthropic. The exact contents of each Cartridge are described on its product page.
3. Prices
Prices are shown in euros. VAT not applicable, Article 293 B of the French General Tax Code (CGI) (VAT franchise scheme): prices are therefore net. The applicable price is the one displayed on the site on the day of the order. Crossed-out prices correspond to the combined value of the Cartridges bought individually, shown for comparison. The Seller may change its prices at any time.
4. Ordering and payment
Payment is made in a single installment, by secure payment via Stripe. The Seller never has access to card details. The order is confirmed as soon as the payment is validated and triggers a confirmation email.
5. Delivery
Products are delivered immediately after payment, via a download link shown on screen and sent by email to the address provided with the order. The Customer gets access to updates of the purchased Cartridges, with no time limit. If a download ever fails, the Seller commits to providing fresh access on simple request.
6. Right of withdrawal
Under Article L221-28 13° of the French Consumer Code, the right of withdrawal cannot be exercised for the supply of digital content not supplied on a tangible medium when performance has begun before the end of the withdrawal period. By confirming their order, the Customer expressly requests immediate delivery of the digital content and waives their right of withdrawal as soon as the download begins.
7. Commercial guarantee: 7-day money-back guarantee
Independently of the point above, the Seller offers a commercial guarantee: the Customer may request a full refund of their order within 7 days of purchase, with a simple email to thomas@lagenceted.com. The refund is issued to the original payment method. In case of obvious abuse (repeated requests, multiple downloads followed by refund requests), the Seller reserves the right to refuse the commercial guarantee.
8. License
The products are licensed to the Customer for personal or internal use (including professional use). The following are prohibited: reselling, sharing, publishing, redistributing or making the files available to third parties, for free or for a fee, as is or modified. The deliverables the Customer produces with the Cartridges (texts, content, documents generated for their business) belong fully to the Customer.
9. Liability
Cartridges are assistance tools: the results obtained depend on how they are used, on the Customer's context and on the third-party tools involved. The Seller does not guarantee any economic result. The Seller cannot be held liable for changes, malfunctions or modifications of third-party services (notably Claude), nor for the Customer's use of the generated content. Legal or administrative document templates included in the Cartridges are working drafts and do not constitute legal advice.
10. Personal data
The processing of personal data is described in the Privacy Policy.
11. Governing law and mediation
These terms are governed by French law. In the event of a dispute, the parties will seek an amicable solution before any court action. Consumer Customers may turn to a consumer mediator free of charge: [to be designated: name and contact details of the consumer mediator (membership is mandatory for sales to consumers)]. Failing an amicable agreement, the French courts will have jurisdiction.